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PLEASE PRINT THESE INSTRUCTIONS AND HAVE THEM WITH YOU ON THE DAY OF THE APPOINTMENT.

IT IS ESSENTIAL-you read and re-read these instructions to ensure you have the maximum time with Louise in your private session.

PHONE or SKYPE READINGS

Please ensure the phone number you provide is correct.  Both mobile and landline numbers are fine but please also provide the full international dialing code if you are outside of Australia.

For Phone Readings, Louise will call you directly for the reading (the number will show up as a Private number with no Caller Id). If you have any issues at the time of the reading, you can call the Emergency number on +61 415 183 950. Otherwise, it is best to email all enquiries to info@louisehermann.com

For Skype Readings, please ensure you provided your EXACT Skype Name at the time of the booking. Your exact Skype Name will be provided under your settings. If you wish to connect to Louise Hermann's Skype Name a couple of days before it is anomone73. It is good idea to check you have a strong internet connection and you know how to use Skype beforehand by testing it with a friend or family member.

It is important you are available ON TIME. Louise must complete the reading within 40 minutes in preparation for the next reading. If you are late, the end time of your reading will not change due to the flow on effect to other people on both sides of life. We appreciate your understanding of this.

RECORDING-To protect both your privacy and the reader in this multi-media world, we do not allow audio and video recordings. The traditional method of taking notes with pen and paper is encouraged.

IN-PERSON PRIVATE SESSIONS

Please ensure the phone number you provide is correct in case you need to be contacted on the day.

If you have any issues at the time of the reading, you can call the Emergency number on 0415 183 950. Otherwise, it is best to email all enquiries to info@louisehermann.com

It is important you are available ON TIME. Louise must complete the reading within 40 minutes in preparation for the next reading. If you are late, the end time of your reading will not change due to the flow on effect to other people on both sides of life. We appreciate your understanding of this.

Allow plenty of time to travel and you will need to do research beforehand on directions/traffic flow and/or public transport links. Also, be mindful that weather can also affect your transport time.

In-Person sessions are conducted in the Northern Beaches, Sydney NSW Australia. Up to 3 people can sit in a mediumship session but not more than 1 person is suitable for a psychic, mentoring or an energetic healing session (unless it is a child attending the private session).

IT IS IMPORTANT you do not come early as you may interrupt someone else’s session and there is no waiting room.

RECORDING-To protect both your privacy and the reader in this multi-media world, we do not allow audio and video recordings. The traditional method of taking notes with pen and paper is encouraged.

CANCELLATION POLICY

You are fine to change your appointment up to 5 days before the scheduled session. If you cancel within 5 days of your scheduled appointment and do not rebook or do not turn up on the day without notice, your security deposit of $100 AUD (for readings) and $60 AUD (for healing sessions) is non-refundable. A maximum of 3 changes to the appointment is allowed before a re-booking in the future is not accepted.

NO REFUND POLICY

You agree that all fees paid by you are non-refundable once Louise has provided services to you at your scheduled session.

Come along with an open mind and heart and a relaxing attitude towards the spirit world.

Looking forward to the private session with you.

Kind Regards

Louise Hermann